Amazon Echo Troubleshooting Tips If Your Device Has Issues Understanding You – Tech Times

If you own an Amazon Echo, you may have issues communicating with it. The voice assistant, Alexa, lets you know if it can’t follow your voice commands.

Sometimes, it will perform a totally different action than you asked. 

You might expect Alexa to perform your voice commands without any issues, but that is not always the case with smart technology ad voice assistants. 

The best thing that you can do is to figure out what is wrong to help you save time and energy. 

If you encounter any issues, do not reset your Amazon Echo speaker just yet. You can figure out what the different ring light colors mean, why the music stops, and other issues. 

There are also quick and easy fixes to the most common Amazon Echo problems. 

Also Read: Amazon Echo Dot is LESS Than $1-If You Get it with Amazon Music Unlimited 

Echo’s Light Ring Colors

Alexa usually sits around completely dormant until you call it to wake up. However, sometimes the LED ring around the top of the Echo and Echo Dot, or a light bar on your Echo Show screen, lights up even when you are not actively using the smart speaker, according to CNET. 

In this case, the colored lights could alert you to an issue. Here are a couple of colors that you may have encountered if you are having issues with your speaker. 

If you see spinning violet, there was an issue with the Wi-Fi setup. If you see spinning orange, the device is connecting to your network. 

If you see a solid red, the microphone has been turned off, and Alexa is not listening to your comments. Just push the microphone button to turn it back on.

Music Cuts Out on Your Amazon Echo Speaker

Listening to music on your Amazon Echo can be frustrating when the song cuts out for a couple of seconds at a time.

If this ever happens, the issue could be the Wi-Fi connection. Just try unplugging your Amazon Echo from the wall and rebooting your router, according to LifeWire.  

Make sure to wait 20 seconds and plug both of your devices back into the wall. Connect your Echo device to your router’s 5GHz channel for better results. 

Amazon also suggests keeping your smart speaker away from microwaves, metal objects, baby monitors, and anything that could cause interference with your Wi-Fi connection. 

Alexa Can’t Connect to Your Amazon Echo

Amazon Echos support several smart home appliances. The growing list includes devices like Echobee3 and lines from companies like Insteon, Honewall, Nest, Lifx, Philips Hue, and Wink. 

Even more devices and services have added official Alexa support through skills that help make the service take your verbal commands. 

To add a new device, open the Alexa app and tap Devices, select Add Device, choose the device you would like to add and follow the instructions in the app, according to Digital Trends. 

Even if the devices are not natively supported and you do not have the skills, you are not entirely out of luck. Alexa has an official IFTTT channel and integrates with Yonomi, both of which have an extensive list of smart home devices. 

Related Article: Alexa Is Getting Better As Amazon Brings New Timer And Reminder Features 

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